Here at HawaiianSeafood.com, we demand excellence and this goes way beyond the products and services we provide. For us everything is about the customer, their experience and our delivered quality!
We have the best fish in the world, so naturally we needed the best shipping system in the world to go with it. HawaiianSeafood has created our own heavy duty/ yet light customized corugated shipping box built to withstand the travel from Hawaii to the furthest eastern cities of our nation. Our box has a pretty exterior, its true, however the reflective marterial utilized serves a vital purpose as it repells external radiant heat, adds to the boxes overall rigidity and also helps to keep the box dry in transit. All HawaiianSeaofood product will be shipped: In our customized box with Syrofoam inserts, cryovaced, bagged in mylar, firmly packed in bubble wrap and will possess twice the recommeneded number of gel "cold packs" to ensure a consistent temperature controlled environment of between 35- 40 degrees.
The box we designed is waterproof and lightweight, yet still constructed from a heavy duty corrugated cardboard box. In addition, we have also designed a mirror like special laminate that (reflects 90% of radiant head) covers our box's exterior. As mentioned above, this reflective material also increasing both moisture and tear resistance, as well as doubles the overall strength of the cardboard. Our laminate design showcases Hawaii’s Major Fish Species, along with our branded logo in holographic form. Prior to packing, the box is first lined with multiple 1" thick, industrial strength Styrofoam pieces that make up the walls, base and cover. By using individual Styrofoam pieces (instead of one solid piece) this ultimately allows more flex capabilities, and an overall reduced chance of any damage to the box or its contents.
Cushion Safeguard & Breathability
On the inside of the Styrofoam pieces, we are also using high-impact, 1" diameter, uni-core bubble wrap to safeguard against any possible bumps or bruises to the product. Within this protected Styrofoam air bubble cushioned packing, will be your ordered product, which will be in a 10K Cryovac bag allowing just enough breathability to prolong quality. Each bag is lined with an absorbent pad that draws moisture away from the product and retains that moisture until delivery.
Keeping it Cold
Using only non-toxic gel ice packs, our policy is to always add 1 pound of gel ice per every 2 pounds of fish (almost twice as much than what is required). Gel ice is the superior choice to maintain a cold chain, because wet ice will melt, leak, and compromise the contents and the box, while dry ice gets so cold that it usually causes freezer burn or frostbite to the contents. The gel packs that HawaiianSeafood.com utilizes to ship our product are completely safe to handle and are specifically designed for low condensation (helping to achieve a lower level of moisture within the box). When shipping, all the Cryovaced Ordered Product/ items and the gel ice will be placed together into a mylar bag. The Mylar bag is used as an additional safeguard for maintaining he cold as it increases insulation by reflecting the cold back in. The Mylar bag is then sealed and secured, the Styrofoam sealing cover put into place and the box is taped up, and shipped. With these dedicated elements that create our packing system, you can expect your fish to arrive at a temperature of 35 - 40 degrees, for up to 50 hours of transit time. At HawaiianSeafood.com, we go to great lengths to ensure our customers satisfaction. Expect nothing less than the Best of the Best and the Freshest of the Fresh.